Frequently Asked Questions

  1. What is this lawsuit about?
  2. Why is this a class action?
  3. Why is there a Settlement
  4. How do I know if I am a member of the Settlement Class?

  5. The Settlement benefits (what you get from it)

  6. What does the Settlement provide?
  7. What are "unauthorized Third-Party Charges"?
  8. How much will my payment be?

  9. What Is a Billing Summary And How Do I Get One

  10. What is a Billing Summary
  11. How do I request a Billing Summary?
  12. I requested my Billing Summary and I have not received it yet?
  13. How do I access/open/edit the Billing Summary that I received in my email?
  14. How do I upload copies of my AT&T landline bills or the Billing Summary to the online Claim Form?
  15. I have now received my Billing Summary statement. How do I upload copies of my AT&T landline bills or the Billing Summary to the online Claim Form if I have already submitted an online Claim Form?

  16. How you get a payment (submitting a Claim Form)

  17. How can I get a payment?
  18. Where can I get a Claim Form?
  19. How do I fill out my Claim Form?
  20. What happens after I send in my Claim Form?
  21. When should I get my payment?
  22. What am I giving up to get a payment or stay in the Class?

  23. Excluding Yourself From The Settlement

  24. How could I have opted out of the Settlement?
  25. If I excluded myself, can I get money from the Settlement?

  26. The lawyers representing you

  27. Do I have a lawyer in this case?
  28. How will Class Counsel and the Named Plaintiffs be paid?

  29. Commenting on (including objecting to) the Settlement

  30. How could I have told the Court that I like or don't like the Settlement?
  31. What's the difference between objecting and opting out?

  32. The Court's Final Approval Hearing

  33. When and where did the court decide whether to give final approval to the Settlement?
  34. Did I have to come to the hearing?
  35. May I have spoken at the hearing?

  36. What happens if you do nothing

  37. What happens if I do nothing at all?

  38. How to get more information

  39. Are there more details about the Settlement?



Basic Information

The Court in charge of the case is the United States District Court for the Northern District of California. The people who sued are called Plaintiffs, and the companies they sued (AT&T, Inc., Pacific Bell Telephone Company, dba AT&T California, AT&T Services, Inc., AT&T Operations, Inc. and as Doe Defendants Illinois Bell Telephone Company, d/b/a AT&T Illinois; Indiana Bell Telephone Company, Inc., d/b/a AT&T Indiana; Michigan Bell Telephone Company, d/b/a AT&T Michigan; The Ohio Bell Telephone Company, d/b/a AT&T Ohio; Wisconsin Bell, Inc., d/b/a AT&T Wisconsin; Southwestern Bell Telephone Company, d/b/a AT&T Arkansas, AT&T Kansas, AT&T Missouri, AT&T Oklahoma and AT&T Texas; Nevada Bell Telephone Company, d/b/a AT&T Nevada; The Southern New England Telephone Company, d/b/a AT&T Connecticut; and BellSouth Telecommunications, Inc., d/b/a AT&T Alabama, AT&T Florida, AT&T Georgia, AT&T Kentucky, AT&T Louisiana, AT&T Mississippi, AT&T North Carolina, AT&T South Carolina, and AT&T Tennessee) are called the "Defendants" or "AT&T." The case is known as Nwabueze v. AT&T, Case No. CV 09-1529 Sl

1. What is this lawsuit about?

The lawsuit claims that AT&T placed charges from third-party companies on its bills and collected money for those charges, even though the customers had not knowingly authorized the charges. The lawsuit asks the Court to require AT&T to pay customers the money it collected for all Third-Party Charges that the customers did not authorize. AT&T denies it did anything wrong or that it has any liability for Third-Party Charges. For more information about the Settlement click on the "Important Documents" tab above.

How do I know if I paid for Third-Party Charges I did not authorize? The purpose of this lawsuit is to reimburse all present and former AT&T customers for all unauthorized charges that they may have paid that have not previously been reimbursed. You may have been billed for third-party charges over a period of months without having noticed it. Since you may not have retained all of your prior bills or otherwise have access to them, as part of the Settlement, if you request, AT&T will provide you, free of charge, a Billing Summary of all of the Third-Party Charges that you were billed from January 1, 2005 through January 14, 2013 as identified from a search of reasonably available AT&T billing information. You can review this information to determine if any of these charges were unauthorized and use the Billing Summary to file a Claim. Under the terms of the Settlement all Billing Summary Requests must have been submitted no later than December 2, 2013. For further information about the Billing Summary and how to use it please read the section below titled What Is a Billing Summary and How Do I Get One.

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2. Why is this a class action?

In a class action, one or more people, called Class Representatives (in this case Joy Nwabueze and Amelia Terry), sue on behalf of people who have similar claims. All the people with similar claims are Settlement Class Members. One court resolves the issues for all Settlement Class Members, except for those who exclude themselves from the Class. For purposes of Settlement only, the parties have agreed, and the Court has determined, that the case shall proceed as a class action.

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3. Why is there a Settlement?

The Court did not decide in favor of Plaintiffs or Defendants. Instead, both sides agreed to a Settlement which the Court approved and brings the litigation to an end. That way, Plaintiffs and Defendant avoid the cost, delay, and uncertainty of moving forward in litigation to trial and possible appeals, and the people affected will get compensation. The Class Representatives and the attorneys for the Settlement Class think that the Settlement is best for all Class Members, as do the Mediators who facilitated this Settlement over a matter of many months.

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4. How do I know if I am a member of the Settlement Class?

To see if you are eligible to receive money from this Settlement, you first have to determine if you are a Settlement Class Member. The Court decided that everyone who fits this description is a Settlement Class Member, subject to further consideration at the Final Approval Hearing: All current and former AT&T ILEC landline telephone customers who between January 1, 2005 to January 14, 2013 were billed for Third-Party Charges submitted to AT&T through a Clearinghouse, also known as a billing aggregator, such as Billing Concepts Inc. a/k/a Billing Services Group Clearing Solutions or BSG d/b/a USBI and ZPDI, ACI Billing Services Inc. d/b/a OAN, Enhanced Services Billing, Inc. d/b/a ESBI, and HBS Billing Services Company, The Billing Resource d/b/a The Billing Resource or Integretel, ILD Teleservices, Inc., Transaction Clearing, LLC, PaymentOne Corp., d/b/a PaymentOne or eBillit, and eTelcharge.com, Inc. [AT&T ILEC means an AT&T-affiliated incumbent local exchange carrier, such as Pacific Bell Telephone Company, d/b/a AT&T California, Illinois Bell Telephone Company, d/b/a AT&T Illinois, etc.]

You are not in the Settlement Class if:

  1. you are a judicial officer to whom the Action is assigned; or
  2. you are the U.S. government or any State government or instrumentality thereof.

If you are still not sure whether you are included, you can ask for free help. You can email the Settlement Administrator at info@ATTthirdpartybillingsettlement.com, write to the Settlement Administrator at Nwabueze v. AT&T, Inc. c/o GCG, P.O. Box 35045, Seattle, WA 98124 or you can contact any of the Class Counsel identified in Question 21 below.

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The Settlement benefits (what you get from it)

5. What does the Settlement provide?

The Settlement provides the following to Class Members: (1) payments of money to Class Members who are qualified to receive a payment and who submit valid a Claim Form (called "monetary relief'), and (2) a process for obtaining information about Third-Party Charges that present and former customers were billed to assist in filing a Claim.

  1. Monetary relief: AT&T has agreed to pay Class Members who timely submit a properly completed Claim Form approved by the Settlement Administrator will receive the full amount (100%) of Third-Party Charges the Class Member asserts were not authorized to the extent that such payments have not previously been reimbursed.
  2. Billing Summary (Summary of Third Party Charges): As part of the Settlement, if you request, AT&T will provide you, free of charge, a Billing Summary of all of the Third-Party Charges that you were billed from January 1, 2005 through January 14, 2013 as identified from a search of reasonably available AT&T billing information. You can review this information to determine if any of these charges were unauthorized and use the Billing Summary to file a Claim. Under the terms of the Settlement all Billing Summary Requests must have been submitted no later than December 2, 2013. For further information about the Billing Summary and how to use it please read the section below titled What Is a Billing Summary and How Do I Get One.

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6. What are "unauthorized Third-Party Charges"?

Third-Party Charges are charges that customers could authorize be billed on your AT&T telephone bill for products or services that are provided by third-party companies (i.e., companies not affiliated with AT&T). Hundreds of companies have billed such charges on AT&T customers' telephone bills. Examples of the types of products and services are; voicemail, email, fax, web page services (design, hosting or marketing), diet plans, identity protection, yellow page services, and others. To see a non-exhaustive list of Third Parties who may have placed such charges click on the "Important Documents" tab above.

Unauthorized Third-Party Charges are Third-Party Charges placed on a customer's AT&T landline phone bill without the customer's knowing authorization. The practice of including unauthorized charges on bills is commonly called "cramming."

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7. How much will my payment be?

Subject to review and approval by the Settlement Administrator, each Class Member who submits a timely and valid Claim Form will receive a payment in the full amount of all Third-Party Charges the Class Member claims were not authorized.

Instructions regarding how to fill out a Claim Form are listed in Section 15, below.

Class Counsel contend that some claims will be worth hundreds of dollars or more.

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What Is a Billing Summary And How Do I Get One

8. What is a Billing Summary?

In order to assist Settlement Class Members in completing a Claim Form under the Settlement, they may request, at no cost, a Billing Summary from AT&T setting forth each Third-Party Charge (and credit, if any) that was placed on their AT&T bill through a Clearinghouse from January 1, 2005 through January 14, 2013, as identified from a search of reasonably available AT&T billing information. Class members can review this information to determine if any of the charges were unauthorized and use the summary to support their claim for a Settlement payment. In order to submit a claim for a Settlement payment class members must either submit a copy of the free Billing Summary that AT&T will provide them as part of the Settlement and identify on that summary any charges that are claimed to be unauthorized or provide copies of their AT&T landline telephone bills and identify on those bills the Third-Party Charge(s) they claim were not authorized. All Billing Summary Requests must have been submitted no later than December 2, 2013.

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9. How do I request a Billing Summary?

All Billing Summary Requests must have been submitted no later than December 2, 2013. If you have received a Notice of Billing Summary Deficiency you may re-submit a free Billing Summary form. You may download a copy of the Billing Summary Request form and email it to info@ATTthirdpartybillingsettlement.com, or mail it to the address below. Alternatively, you may submit a request by telephone at 1-866-242-0603 by providing the customer service representative with your confirmation and control number which are located on the top of the Notice of Billing Summary Deficiency letter.

Nwabueze v. AT&T Inc.
c/o GCG
P.O. Box 35045
Seattle, WA 98124-3500

You may request to have your Billing Summary mailed or emailed to you. Billing summaries requested by email will come from ATTthirdpartybillingsettlement@tgcginc.com with the subject line "Billing Summary of Third-Party Charges - Nwabueze, et al. v. AT&T, Inc., et al., Case No. 09-cv-1529 SI." To ensure that the email reaches your inbox, you should add ATTthirdpartybillingsettlement@tgcginc.com to your email address book or list of safe senders.

In order to make a Billing Summary Request, you will need to provide the following contact and account information: current legal name, current address and phone number, name(s) used for your AT&T landline account(s) as set forth on your bills, billing address(es) used for your AT&T landline account(s) as set forth on your bills, the Billing Telephone Account Number ("BTN") for each AT&T landline account for which you are requesting a summary (i.e., the 13 or 14 digit alphanumeric account number located at the top of the first page of your AT&T landline telephone bill or printed on the upper left hand corner of postcards sent to class members for accounts for which they are no longer AT&T customers), each landline phone number for which you are requesting a summary (only if you are requesting a summary for a landline account for which you are no longer an AT&T customer and do not know your prior Billing Telephone Account Number), the last four digits of your Social Security or Tax I.D. number, and the approximate time period that you have been an AT&T landline telephone customer, if known.

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10. I requested my Billing Summary and I have not received it yet?

Please be patient. It may take up to 75 days for your Request to be processed and have the Billing Summary delivered to you. If you requested a Billing Summary more than 75 days ago and have not received it, you can check on the status of your Billing Summary Request by emailing the Settlement Administrator at info@ATTthirdpartybillingsettlement.com or by writing to Nwabueze v. AT&T, Inc. c/o GCG, P.O. Box 35045, Seattle, WA 98124 and request an update on the status of your Billing Summary Request.

If you requested that your Billing Summary be emailed to you, but have not received it, please check your email security settings as the email with your Billing Summary attachment may have been inadvertently directed to your spam, junk E-mail, or quarantined email folders.

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11. How do I access/open/edit the Billing Summary that I received in my email?

lf you received your Billing Summary by email, it will be attached to the email as an RTF formatted (or Rich Text Format) document that most word processors, such as Microsoft Word and Mac OS's TextEdit, are able to open and edit. If your default word processor does not allow you to open or edit the Billing Summary attachment (i.e., it won't allow you to view the summary, or place an "X" to indicate which charges were unauthorized), please try opening the attachment with another word processor.

If you are able to open the summary, but not edit it, you can print it out and manually edit it (i.e., by highlighting, circling or marking an "X" on the summary to indicate which charges were unauthorized) and then scan and save the summary as one of the following file types: .pdf, .rtf, .doc, or .jpg. Once you have done so, you can upload the file to the online claim form. Or, you can print out and mail the completed Billing Summary (i.e., highlighted, circled or marked with an "X" to indicate which charges were unauthorized) along with a completed claim form, which can be downloaded here, to Nwabueze v. AT&T, Inc., c/o GCG, P.O. Box 35045, Seattle, WA, 98124.

If you are unable to open your Billing Summary, you may request a paper copy by emailing the Settlement Administrator at info@ATTthirdpartybillingsettlement.com or clicking here to request that the Settlement Administrator mail you a hard copy.

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12. How do I upload copies of my AT&T landline bills or the Billing Summary to the online Claim Form?

To upload copies of your AT&T landline bills or the Billing Summary to the online claim form, please click the "Select File " button in the 'Please upload your supporting AT&T landline bills or Billing Summary documents(s) here' section on the online claim form and open the folder where you saved copies of your AT&T landline bills or the Billing Summary to your personal computer, USB flash drive, or other data storage device. The bills or summary must be saved as one of the following file types: .pdf, .rtf, .doc, or .jpg. Then, select the saved file and press the "Upload" button. If you successfully upload your AT&T landline bills or the Billing Summary, the file name will appear below the "Upload" button. See the example below.

billing_upload_example.jpg

You will be given the option to delete the file if you need to make any corrections to the AT&T landline bills or Billing Summary. If you do not need to make changes, move to the next section of the online claim form and submit your claim.

If you are unable to upload your AT&T landline bills or the Billing Summary to the website, you can print out and mail your completed AT&T landline bills or Billing Summary (i.e., highlighted, circled or marked with "X" to indicate which charges were unauthorized) along with a completed claim form which can be downloaded here, to Nwabueze v. AT&T, Inc., c/o GCG, P.O. Box 35045, Seattle, WA 98124.

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13. I have now received my Billing Summary statement. How do I upload copies of my AT&T landline bills or the Billing Summary to the online Claim Form if I have already submitted an online Claim Form?

To upload copies of your AT&T landline bills or the Billing Summary to the online claim form after you have completed the online Claim Form Filing process, click on the "Upload Additional Files" on the Claim Form tab. If you have a Claim Reference number and Control number (you would have received these numbers after you submitted an online claim form), please enter them to login.

To upload your documentation please click the "Select File" button in the 'Please upload your supporting AT&T landline bills or Billing Summary documents(s) here' section on the online claim form and open the folder where you saved copies of your AT&T landline bills or the Billing Summary to your personal computer, USB flash drive, or other data storage device. The bills or summary must be saved as one of the following file types: .pdf, .rtf, .doc, or .jpg. Then, select the saved file and press the "Upload" button. If you successfully upload your AT&T landline bills or the Billing Summary, the file name will appear below the "Upload" button. You will be given the option to delete the file if you need to make any corrections to the AT&T landline bills or Billing Summary. If you do not need to make changes, move to the next section and submit your documentation.

If you are unable to upload your AT&T landline bills or the Billing Summary to the website, you can print out and mail your completed AT&T landline bills or Billing Summary (i.e., highlighted, circled or marked with "X" to indicate which charges were unauthorized) along with a completed claim form which can be downloaded here, to Nwabueze v. AT&T, Inc., c/o GCG, P.O. Box 35045, Seattle, WA 98124.

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How you get a payment (submitting a Claim Form)

14. How can I get a payment?

To qualify for payment, you must submit a Claim Form.

If you properly and timely submit a Claim Form that is approved by the Settlement Administrator, you will automatically be sent your Settlement payment. If you are a current AT&T customer at the time payments are processed, AT&T has the option to provide a credit on your AT&T bill. Otherwise, you will receive a check in the mail.

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15. Where can I get a Claim Form?

You may obtain a Claim Form by clicking here and printing it out or you may simply click here and file the claim electronically using the Confirmation and Control number that you received after you requested a free billing summary online. You can also email the Settlement Administrator at info@ATTthirdpartybillingsettlement.com or by clicking here to ask for a Claim Form to be sent to you.

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16. How do I fill out my Claim Form?

First, verify that you are eligible to submit a claim form by reviewing and determining whether or not you can answer "yes" to all four prerequisites: You must certify that, to the best of your knowledge: (i) you paid Third-Party Charges that appeared on your AT&T bill; (ii) you did not knowingly authorize those charges; (iii) you were not previously reimbursed for the charges or did not otherwise legally resolve any charge dispute; and (iv) you have provided documentation regarding the amounts of charge reimbursement sought. You must SIGN at the bottom of Section I certifying that all your statements are true and correct to the best of your knowledge.

Second, provide instructions as indicated on the Claim Form for the Settlement Administrator regarding how you wish it to proceed if your check is returned or if you fail to cash it within 120 days.

Third, provide the personal information requested on the Claim Form (full legal name, current mailing address, billing telephone account number (if you are a current AT&T customer or if you are a former customer and have the number), your billing address at the time of the charge (if different from your current address), and the AT&T telephone number(s) to which the Third-Party Charges were billed).

Fourth, provide information or documentation from the Billing Summary of Third-Party Charges provided to you by AT&T under this Settlement (or other documentation if you have it, such as copies of bills) as instructed on the Claim Form. In the case of an online claim, you must attach/upload information from the Billing Summary of Third-Party Charges or other documentation (such as copies of bills). In the case of a paper or mailed Claim, you must attach the paper summary of Third-Party Charges or other documentation (such as copies of bills).

Fifth, send the Claim Form to the Settlement Administrator. DO NOT SEND TO AT&T. You can submit the Claim Form online by clicking the link on the "Claim Form" tab, email it to info@ATTthirdpartybillingsettlement.com, or mail it to Nwabueze v. AT&T, Inc., c/o GCG, P.O. Box 35045, Seattle, WA 98124. To be on time, your Claim Form must be received (by online submission, email, or other means) or postmarked no later than December 2, 2013 or 30 days after you receive a Billing Summary in response to a timely request, whichever is later.

Further details regarding the Claim Form review process can be found at Section D of the Settlement Agreement, available on this website under the "Important Documents" tab.

NOTE: If the amount that you are claiming exceeds two-thousand dollars ($2,000) paid to a single Third-Party, AT&T or the Clearinghouse may challenge your claim in binding Arbitration. For details describing such Arbitration process, see Section D of the Settlement Agreement.

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17. What happens after I send in my Claim Form?

AT&T or other entities involved in the Third-Party Charges have the opportunity to challenge Claim Forms on specified bases. Click on the "Important Documents" tab for a full explanation of the challenge process as set forth in the Settlement Agreement. If your claim form is challenged, Class Counsel will represent you for free with regard to any such challenge unless you choose not to be represented by Class Counsel with regard to that challenge.

The Settlement Administrator will then decide who is correct. This decision is final and not appealable. The Settlement Administrator will inform the Class Member and the entity issuing the challenge of its decision.

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18. When should I get my payment?

The Court's final approval of the settlement was appealed by a single individual. The appeal process has delayed the processing of claims made under the settlement. This website will keep you informed of the progress of the settlement.

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19. What am I giving up to get a payment or stay in the Class?

Unless you excluded yourself, you will stay in the Settlement Class, and that means that you can't sue, continue to sue, or be part of any other lawsuit against AT&T or other released parties about the issues in this case, as defined in the Settlement Agreement. It also means that the terms of the Settlement Agreement and all of the Court's orders will apply to you and legally bind you. Click on the "Important Documents" tab to see the exact terms of the Release in this case.

There are various cases pending around the country that raise claims relating to unauthorized charges on AT & T bills that are covered by the Release in this case, including but not limited to the following cases:

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Excluding yourself from the Settlement

If you didn't want a payment from this Settlement, but you wanted to keep your right to sue or continue to sue AT&T or other released parties on your own, about the issues in this case, then you must have taken steps to exclude yourself from this case. (See Section 28 ("If You Do Nothing"), below.) If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately, because you may have had to exclude yourself from this Class to continue your own lawsuit. This is called excluding yourself from – or opting out of – the Settlement Class.

20. How could I have opted out of the Settlement?

To exclude yourself from the Settlement, you must have sent a letter saying that you want to be excluded from Nwabueze v. AT&T, Inc. This is called an "Opt-Out Request." You must have included your name, current address, current telephone number, and signature, as well as the AT&T telephone number(s) for which you want to preserve your right to sue. To be valid, your Opt Out Request must have been received by the Settlement Administrator or postmarked by September 2, 2013. It must have been sent to the Settlement Administrator at: Nwabueze v. AT&T, Inc., c/o GCG, P.O. Box 35045, Seattle, WA 98124. You could not opt out by phone. The deadline to request exclusion from the Settlement has now passed.

If you opted out, you will not get any Settlement payment, and you cannot object to the Settlement. But you will not be legally bound by anything that happens in this lawsuit, and you may be able to sue (or continue to sue) AT&T or the released parties in the future, subject to questions about what courts call statutes of limitations (time limits within which certain claims must be made).

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21. If I excluded myself, can I get money from the Settlement?

No. If you excluded yourself, you cannot receive any payment from this Settlement. But you may sue, continue to sue, or be part of a different lawsuit against AT&T or other released parties.

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The lawyers representing you

22. Do I have a lawyer in this case?

The Court appointed the following attorneys to represent you and the Settlement Class:

John G. Jacobs
Bryan G. Kolton
JACOBS KOLTON, CHTD.
55 West Monroe Street, Suite 2970
Chicago, Illinois 60603
Telephone: (888) 978-7491
Email: attsettlement@jacobskolton.com

David Schachrnan
LAW OFFICES OF DAVID SCHACHMAN, PC
55 West Monroe Street, Suite 2970
Chicago, Illinois 60603
Telephone: (888) 978-7491
Email: attsettlement@schachmanlaw.com
Jeffrey F. Keller
KELLER GROVER, LLP
1965 Market Street
San Francisco, California 94103
Telephone: (877) 452-0034
Email: ATTsettlement@kellergrover.com
Michael W. Sobol
Jahan C. Sagafi
LlEFF CABRASER HEIMANN & BERNSTEIN, LLP
275 Battery Street, 29th Floor
San Francisco, California 94111-3339
Telephone: (800) 546-4021
Web Address: www.lchb.com
Email: ATTsettlement@lchb.com
Michael A. Caddell
Cynthia B. Chapman
CADDELL & CHAPMAN
1331 Lamar, Suite 1070
Houston, TX 77010
Telephone: (855) 522-1322
Facsimile: (713) 751-0906
Email: ATTSettlement@caddellchapman.com

Together, the lawyers are called Class Counsel or Plaintiffs' Counsel. You will not be charged for these lawyers' work in securing the Settlement benefits for you and the other Settlement Class Members. If you want to be represented by your own lawyer, you may hire one at your own expense.

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23. How will Class Counsel and the Named Plaintiffs be paid?

To date, Class Counsel have not received any payment for their work in prosecuting this lawsuit on behalf of the Settlement Class, nor have counsel been reimbursed for their out-of pocket expenses. The Court approved payment of up to $5,500,000 to them for attorneys' fees and expenses and payment of $5,000 each to Joy Nwabueze and Amelia Terry for their services as Class Representatives. The fees will pay Class Counsel for their efforts in investigating the facts, litigating the case, negotiating the Settlement, and implementing the Settlement on behalf of the Settlement Class on a purely contingent basis. The Settlement Class will not be required to pay any portion of the fees and expenses paid to Class Counsel or incentive awards paid to the Class Representatives. AT&T will separately pay such amounts as the Court awards. In addition, AT&T will also pay the costs of providing Notice to the Settlement Class and the charges of the Settlement Administrator to administer the Settlement.

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Commenting on (including objecting to) the Settlement

You could have told the Court what you think about the Settlement.

24. How could I have told the Court that I like or don't like the Settlement?

If you are a Class Member, you could have objected to the Settlement if you didn't like any part of it. You could have given reasons why you think the Court should not approve it. The Court would have considered your views. To object, you must have sent a letter saying that you object to the Settlement in Nwabueze v, AT&T, Inc., Case No. CV 09-1529 SI. You must have included your name, current address, current telephone number, the AT&T telephone number that made you a Class Member in this Settlement, your signature, and the reasons you objected to the Settlement (including all factual and legal support for your objection). You also had to state whether you intended to appear at the Final Approval Hearing, and, if you intended to appear through counsel, counsel's name, address, and telephone number, postmarked no later than September 2, 2013, to all of the following:

Clerk of the Court at 450 Golden Gate Avenue, 16th Floor, San Francisco, California 94102

John G. Jacobs at 55 West Monroe Street, Suite 2970, Chicago, IL 60603 (Class Counsel)

Douglas R. Tribble, 501 W. Broadway, Suite 1100, San Diego, CA 92101 (AT&T's counsel)

Settlement Administrator, Nwabueze v. AT&T, Inc., c/o GCG, P.O. Box 35045, Seattle, WA 98124

The deadline to file an objection to the Settlement has now passed.

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25. What's the difference between objecting and opting out?

Objecting is simply telling the Court that you don't like something about the Settlement. You could have only objected if you stayed in the Class. Excluding yourself (opting out) is telling the Court that you don't want to be part of the Class. If you excluded yourself, you have no basis to have objected because the case no longer affects you.

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The Court's Final Approval Hearing

26. When and where did the court decide whether to give final approval to the Settlement?

The Court approved the Settlement Agreement on November 27, 2013. The Court's final approval of the settlement was appealed by a single individual. The appeal process has delayed the processing of claims made under the settlement. This website will keep you informed of the progress of the settlement.

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27. Did I have to come to the hearing?

Class Counsel answered questions the Court had about the Settlement. You did not need to attend in order to have your claim paid.

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28. May I have spoken at the hearing?

You could have asked the Court for permission to speak at the Final Approval Hearing. To do so, you must have sent a letter to the Settlement Administrator at the address listed in the "Contact Us" tab, saying that it is your "Notice of Intention to Appear at the Fairness Hearing in Nwabueze v. AT&T." You must have included your name, current address, current telephone number, and signature. Your Notice of Intention to Appear must have been received or postmarked by September 2, 2013. You would not have been entitled to speak at the hearing if you excluded yourself, because the case no longer affected you. The Court approved the Settlement Agreement on November 27, 2013.

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What happens if you do nothing

29. What happens if I do nothing at all?

If you do nothing, you will receive no Settlement payment. You also won't be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against AT&T about the legal issues in this case, ever again (unless you exclude yourself by following the steps in Section 19, above).

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How to get more information

30. Are there more details about the Settlement?

This Notice summarizes the proposed Settlement. More details (including the Settlement Agreement and the Complaint) are all available by clicking the "Important Documents" tab and can be requested by contacting the Settlement Administrator by email at info@ATTthirdpartybillingsettlement.com or by clicking here to ask for a Notice to be sent to you.

Please do not call the Court to inquire about this Settlement.

By order of the United States District Court for the Northern District of California

Settlement Administrator
Nwabueze v. AT&T, Inc.
c/o GCG
P.O. Box 35045
Seattle, WA 98124
Toll-free: 1 (866) 242-0603

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